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	<title>Back Seat Marketers &#187; Marketing Strategy</title>
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	<link>http://backseatmarketers.com</link>
	<description>Offering Lots of Marketing Directions</description>
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		<title>Slow train coming</title>
		<link>http://backseatmarketers.com/2012/03/29/slow-train-coming/</link>
		<comments>http://backseatmarketers.com/2012/03/29/slow-train-coming/#comments</comments>
		<pubDate>Fri, 30 Mar 2012 01:28:40 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Marketing Strategy]]></category>
		<category><![CDATA[Wheels Off]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/2012/03/29/slow-train-coming/</guid>
		<description><![CDATA[
So in reading RIMM&#8217;s financial results, it struck the similar Blockbuster v Netflix meme that business strategies are forged and like a slow freight train, it can take years to see a well curated, once successful strategy get rolled over. Why is it like a slow freight train?  Because it takes years to dethrone [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://backseatmarketers.com/wordpress-BSM/wp-content/uploads/2012/03/20120329-202627.jpg" alt="20120329-202627.jpg" class="alignnone size-full" /></a></p>
<p>So in reading <a href="http://press.rim.com/financial/release.jsp?id=5638">RIMM&#8217;s financial results</a>, it struck the similar Blockbuster v Netflix meme that business strategies are forged and like a slow freight train, it can take years to see a well curated, once successful strategy get rolled over. Why is it like a slow freight train?  Because it takes years to dethrone a winner giving that winner buffer to get its act together. </p>
<p>Over years, Apple a product company with a strong base as a  <a href="http://techcrunch.com/2007/02/08/apple-vs-the-world-patentmonkey-ip-review/">software company</a>, stepped into the cell phone business. Even if RIMM knew nothing, they could imagine what was next in their world. </p>
<p>Companies are driven by culture and culture can be an asset or liability. Some say RIMM still has a chance, but that train has probably already left the station. Wheels off.  </p>
<p><a href="http://backseatmarketers.com/wordpress-BSM/wp-content/uploads/2012/03/20120329-202627.jpg"></p>
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		<title>Trial is more than half the battle</title>
		<link>http://backseatmarketers.com/2012/01/21/trial-is-more-than-half-the-battle/</link>
		<comments>http://backseatmarketers.com/2012/01/21/trial-is-more-than-half-the-battle/#comments</comments>
		<pubDate>Sat, 21 Jan 2012 20:46:23 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Brand Strategy]]></category>
		<category><![CDATA[Marketing Strategy]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/2012/01/21/trial-is-more-than-half-the-battle/</guid>
		<description><![CDATA[Word is that Google+ has over 90 million registered users which is a meaningful, but perhaps a confusing stat. Unfortunately, trial isn&#8217;t necessarily going to translate to repeat use or purchase, but the first time through has become critically important. The test of success is moving from trial to repeat in a number of areas [...]]]></description>
			<content:encoded><![CDATA[<p>Word is that Google+ has over <a href="http://investor.google.com/earnings/2011/Q4_google_earnings.html">90 million</a> registered users which is a meaningful, but <a href="http://venturebeat.com/2012/01/20/google-skews-google-plus-statistics/">perhaps a confusing stat</a>. Unfortunately, trial isn&#8217;t necessarily going to translate to repeat use or purchase, but the first time through has become critically important. The test of success is moving from trial to repeat in a number of areas since the cost of trial is going down rapidly. </p>
<p>In most areas of consumer marketing, trial is a big deal. For non-web consumables or durables, you have to buy to try, but the Internet is a different beast. <a href="http://avc.blogs.com/a_vc/2006/03/my_favorite_bus.html">Freemium</a> is the expectation, not the exception, meaning that trial is mandatory as part of the use experience.</p>
<p>As a result, marketers and product managers have to focus on the out of the box experience for web AND consumer products. The early buyers have become highly important influencers by relaying the purchase experience to others via Amazon or epinions. The early adopter purchase process is quickly evolving to into a funded marketing event that is a viral marketing opportunity, good or bad. </p>
<p>This isn&#8217;t new, but this puts even more focus on early buyers and a great experience.  Some examples to follow&#8230;</p>
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		<title>Publishing is Changing Right Now</title>
		<link>http://backseatmarketers.com/2011/03/08/publishing-is-changing-right-now/</link>
		<comments>http://backseatmarketers.com/2011/03/08/publishing-is-changing-right-now/#comments</comments>
		<pubDate>Wed, 09 Mar 2011 01:04:16 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Marketing Strategy]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/?p=173</guid>
		<description><![CDATA[I have to admit that watching Apple and Google reshape the publishing landscape is fun as an outsider.  Can&#8217;t be fun for thhe legacy players that are seeing the value chains being written for them. 
Working at a manufacturer, times couldn&#8217;t be more intriguing given distribution and education paths are sorting out the credible [...]]]></description>
			<content:encoded><![CDATA[<p>I have to admit that watching Apple and Google reshape the publishing landscape is fun as an outsider.  Can&#8217;t be fun for thhe legacy players that are seeing the value chains being written for them. </p>
<p>Working at a manufacturer, times couldn&#8217;t be more intriguing given distribution and education paths are sorting out the credible from the also rans. In fact, Google is helping that process with cleaning up content farms. </p>
<p>How we learn, communicate and consume are changing. What a great time to be a marketer. </p>
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		<title>The Cave is Far Less Traveled</title>
		<link>http://backseatmarketers.com/2010/05/16/the-cave-is-far-less-traveled/</link>
		<comments>http://backseatmarketers.com/2010/05/16/the-cave-is-far-less-traveled/#comments</comments>
		<pubDate>Mon, 17 May 2010 00:12:31 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Marketing Strategy]]></category>
		<category><![CDATA[Brakke]]></category>
		<category><![CDATA[Cave and the Flow]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/?p=146</guid>
		<description><![CDATA[Thanks to Lizdon for pointing to a great post From Tom Brakke on the cave and the flow.
This post goes way beyond investing from my perspective. Tom highlights something far too many companies are falling in the trap of: fast following. The river is getting so easy to follow. Specifically, the data flow is so [...]]]></description>
			<content:encoded><![CDATA[<p>Thanks to <a href="http://howardlindzon.com/the-cave-and-the-flow/">Lizdon</a> for pointing to a great post From Tom Brakke on <a href="http://researchpuzzle.com/blog/2010/05/14/the-cave-and-the-flow/">the cave and the flow</a>.</p>
<p>This post goes way beyond investing from my perspective. Tom highlights something far too many companies are falling in the trap of: fast following. The river is getting so easy to follow. Specifically, the data flow is so robust that tracking the latest news is becoming a widely followed business model. As <a href="http://www.investorsinsight.com/blogs/thoughts_from_the_frontline/archive/2010/05/15/europe-throws-a-hail-mary-pass.aspx?utm_source=feedburner&#038;utm_medium=feed&#038;utm_campaign=Feed%3A+Thoughts_From_The_Frontline+%28Thoughts+From+The+Frontline%29&#038;utm_content=Netvibes">Mauldin</a> would say, when there&#8217;s too many people on one side of a trade, the trade is going to fall apart as a bubble at some point.  The river is increasingly a bubble.</p>
<p>What isn&#8217;t a river?  A cave where people develop independent from the rush of the river trends.</p>
<p>Both the cave and the flow are important, but as important is realizing just how many folks are lined up on each side. </p>
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		<title>Consumer Sentiment Better Which isn&#8217;t Saying Much</title>
		<link>http://backseatmarketers.com/2009/09/20/consumer-sentiment-better-which-isnt-saying-much/</link>
		<comments>http://backseatmarketers.com/2009/09/20/consumer-sentiment-better-which-isnt-saying-much/#comments</comments>
		<pubDate>Sun, 20 Sep 2009 15:23:13 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Marketing Strategy]]></category>
		<category><![CDATA[Value Marketing]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/2009/09/20/consumer-sentiment-better-which-isnt-saying-much/</guid>
		<description><![CDATA[Just took another look at the Consumer Sentiment Index thanks to U of Michigan via the St Louis Fed, and it is still at historically low levels&#8230;

The hunt for income dollars are coming in all areas.  As we&#8217;ve covered, distressing times are when business models are broken [Hint: Amazon quietly gets into private labels [...]]]></description>
			<content:encoded><![CDATA[<p>Just took another look at the Consumer Sentiment Index thanks to U of Michigan via the St Louis Fed, and it is still at historically low levels&#8230;</p>
<p><img src="http://backseatmarketers.com/wordpress-BSM/wp-content/uploads/2009/09/umcsent_max_630_378.png" alt="Sep-09 Cons Sentiment" /></p>
<p>The hunt for income dollars are coming in all areas.  As we&#8217;ve covered, distressing times are when <a href="http://backseatmarketers.com/2009/05/14/business-models-are-being-broken-right-now/">business models are broken</a> [Hint: Amazon quietly gets into <a href="http://www.techflash.com/seattle/2009/09/amazon_creates_own_house_brand_for_electronics.html" target="_blank">private labels</a> after buying and selling, then charging a commission for its marketplace, now house brands...]</p>
<p>Here&#8217;s my bet:  Stock market lifts and better #s compared to LY&#8217;s melt down will lead to a slightly positive holiday, but capped by unemployment and the lack of credit.</p>
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		<title>Business Models are being Broken Right Now</title>
		<link>http://backseatmarketers.com/2009/05/14/business-models-are-being-broken-right-now/</link>
		<comments>http://backseatmarketers.com/2009/05/14/business-models-are-being-broken-right-now/#comments</comments>
		<pubDate>Thu, 14 May 2009 13:29:26 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Marketing Strategy]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/2009/05/14/business-models-are-being-broken-right-now/</guid>
		<description><![CDATA[Quite interesting to be a part of what my company is going through during this downturn.
In fact, many companies and industries are digging into themselves to find what makes them unique and whether that means anything in this new market.  Consumers have changed what they are buying and companies are having to shift gears [...]]]></description>
			<content:encoded><![CDATA[<p>Quite interesting to be a part of what my company is going through during this downturn.</p>
<p>In fact, many companies and industries are digging into themselves to find what makes them unique and whether that means anything in this new market.  Consumers have changed what they are buying and companies are having to shift gears to line up with those new needs and expectations.  For the nimble and lower engineering development companies, shifting product and service programs can be done on the fly.  For higher tech companies, shifting gears will take months if not years.</p>
<p>What has happened is a downshift to value based products and consumption, v. premium products and upselling. Having a role in value retail is showing me that the market is hot in sectors.  Family Dollar and WalMart can thrive, while Abercrombie hopes teens can get jobs this summer so they can continue to buy $80+ jeans.</p>
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		<title>Heading back to your book of business</title>
		<link>http://backseatmarketers.com/2009/03/14/heading-back-to-your-book-of-business/</link>
		<comments>http://backseatmarketers.com/2009/03/14/heading-back-to-your-book-of-business/#comments</comments>
		<pubDate>Sat, 14 Mar 2009 19:01:43 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Marketing Strategy]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/2009/03/14/heading-back-to-your-book-of-business/</guid>
		<description><![CDATA[I&#8217;m amazed right now at how many companies are reeling from poor performance and are not sure where to find growth.  Data driven, CRM companies know the score.  They are driving business with their existing clients and know how to grow new ones profitably.
Get the word out with your customers that you&#8217;re on [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://backseatmarketers.com/wordpress-BSM/wp-content/uploads/2009/03/book.jpeg" align="right" />I&#8217;m amazed right now at how many companies are reeling from poor performance and are not sure where to find growth.  Data driven, CRM companies know the score.  They are driving business with their existing clients and know how to grow new ones profitably.</p>
<p>Get the word out with your customers that you&#8217;re on your toes (and still in business). Use SEO to get found for free. Find the products that you can add on to previous sales. At a time when everybody is struggling to justify buying anything, those that are trusted are going to survive.</p>
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		<title>Checking Emotions at the Door</title>
		<link>http://backseatmarketers.com/2009/02/11/checking-emotions-at-the-door/</link>
		<comments>http://backseatmarketers.com/2009/02/11/checking-emotions-at-the-door/#comments</comments>
		<pubDate>Wed, 11 Feb 2009 09:47:16 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Marketing Strategy]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/2009/02/11/checking-emotions-at-the-door/</guid>
		<description><![CDATA[Let&#8217;s be honest, the stock market turmoil makes great fodder these days. Feeling like we&#8217;re getting out of the woods one day leads to punishment the next. I&#8217;ve learned to just tune it out and use a few tools to guide me on where things are headed for the economy.
First, The Conference Board posts a [...]]]></description>
			<content:encoded><![CDATA[<p>Let&#8217;s be honest, the stock market turmoil makes great fodder these days. Feeling like we&#8217;re getting out of the woods one day leads to punishment the next. I&#8217;ve learned to just tune it out and use a few tools to guide me on where things are headed for the economy.</p>
<p>First, The Conference Board posts a month survey of consumer sentiment:<br />
<img src="http://research.stlouisfed.org/fred2/data/UMCSENT_Max_630_378.png" /></p>
<p>The trend line where the US consumer stands is more important than the single points each month. While not perfect, retail sales and consumer shopping tie into this pretty well.</p>
<p>I&#8217;ve also learned over time who to trust when it comes to where the stock market and the consumer divide. Even though the consumer feels better when the stock market goes up, it isn&#8217;t the only factor in driving up confidence, thus consumer behavior.  Top of the list is <a href="http://www.investorsinsight.com/blogs/thoughts_from_the_frontline/default.aspx" target="_blank"">Mauldin</a> primarily because he doesn&#8217;t post every day, provides analysis instead of reposting of news and is not truly main stream. </p>
<p>I&#8217;m believing more and more that the 24&#215;7 news cycle is creating momentum swings faster. We&#8217;re getting to the same end point, but are facing a lot more churn in the process. Turn all the noise off, watch the long term trends and stay sane.</p>
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		<title>Social Media Moving to Main Stream</title>
		<link>http://backseatmarketers.com/2009/01/26/social-media-moving-to-main-stream/</link>
		<comments>http://backseatmarketers.com/2009/01/26/social-media-moving-to-main-stream/#comments</comments>
		<pubDate>Mon, 26 Jan 2009 17:17:19 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Marketing Strategy]]></category>
		<category><![CDATA[Social Networks]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/2009/01/26/social-media-moving-to-main-stream/</guid>
		<description><![CDATA[The Pew Research Center has found that the one-time and regular use of social networks by older parts of the US population are starting to take hold. This chart is the true sign of technology taking hold:

While many older parts of the US are not as well penetrated as younger ones, what we&#8217;re starting to [...]]]></description>
			<content:encoded><![CDATA[<p>The Pew Research Center has found that the one-time and regular use of social networks by older parts of the US population are starting to take hold. This chart is the true sign of technology taking hold:</p>
<p><img src="http://pewresearch.org/assets/publications/1079-1.gif" /></p>
<p>While many older parts of the US are not as well penetrated as younger ones, what we&#8217;re starting to see is the likes of Facebook gain the benefit of network effects and is likely the gateway to deeper use of such tools.  The adoption of these tools will create a <a href="http://backseatmarketers.com/2009/01/04/are-social-networks-reaching-a-tipping-point-in-ad-value/">chance for business models to shift</a> to the much written about referral based, pull demand from consumers instead of push marketing to the masses. In short, conversations, positive experiences and then sales instead of a shotgun and a falling bird.</p>
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		<title>Intel Reports Loss, Keeps Focus on Investing</title>
		<link>http://backseatmarketers.com/2009/01/17/intel-reports-loss-keeps-focus-on-investing/</link>
		<comments>http://backseatmarketers.com/2009/01/17/intel-reports-loss-keeps-focus-on-investing/#comments</comments>
		<pubDate>Sat, 17 Jan 2009 18:33:03 +0000</pubDate>
		<dc:creator>cory</dc:creator>
				<category><![CDATA[Intel]]></category>
		<category><![CDATA[Marketing Strategy]]></category>

		<guid isPermaLink="false">http://backseatmarketers.com/2009/01/17/intel-reports-loss-keeps-focus-on-investing/</guid>
		<description><![CDATA[This year, financial targets are already blown. Any idea of guessing, er, budgeting for 2009 is extremely difficult. Intel does the right thing and forgoes a 2009 projection and with it, the CEO reminds internal and external constituencies that there is work to be done during the downturn:
“Intel has weathered difficult times in the past, [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://backseatmarketers.com/wordpress-BSM/wp-content/uploads/2009/01/16chip-inline1-190.jpg" align="left" />This year, financial targets are already blown. Any idea of guessing, er, budgeting for 2009 is extremely difficult. Intel does the right thing and forgoes a 2009 projection and with it, the <a href="http://www.nytimes.com/2009/01/16/technology/companies/16chip.html" target="_blank">CEO reminds internal and external constituencies</a> that there is work to be done during the downturn:</p>
<blockquote><p>“Intel has weathered difficult times in the past, and we know what needs to be done to drive our success moving forward,” Paul S. Otellini, chief executive at Intel, said in a statement.</p></blockquote>
<p>Most companies focus on both strategic and financial goals. This year is different and all but the most basic financial goals (=positive cash flow) are out the window. For managers, we&#8217;ve reached a time to focus on the strategic, non-financial targets like picking the right fields of play, ROMI, innovation relevance, organizational alignment and market share.</p>
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